Future faces: How to Navigate Tricky Conversations in the Workplace 

Event Description:

How do you approach a difficult conversation with a member of your team?

Time and energy is wasted avoiding or struggling with difficult conversations, or with managing the repercussions of not nipping inappropriate behaviours in the bud.

This interactive skills development event will introduce you to key principles around preparing for and opening up potentially “Tricky Conversations” in the workplace.

• Performance concerns eg challenging employees
• Discussions about working arrangements
• Tensions between staff members
• Delivering unwelcome news, perhaps around career progression

The event will help you to build both your confidence and competence, so you can

• Prepare thoroughly,
• Including preparing and practising opening statements and questions

Speaker – Diane Rance, Work Horizon

Diane began her career in the car industry, in Employee Relations, where she first developed her skills around handling Tricky Conversations. She now works independently as a qualified  and accredited Executive Coach and Mentor, and her work includes  supporting clients who are handling Tricky Conversations. As well as her own Coaching business she is an associate  of Work Horizons  and EY, and an Employment Tribunal Non-legal Member. She is also a Chamber Council Member and was instrumental in proposing and establishing the Chambers Growth Through People campaign

5:30 – Arrival & Networking

6:00 – Navigating tricky conversations workshop

7:10 – Q&A

7:30 – Finish